Client Testimonials for PAWS

Find all reviews on Yelp, Thumbtack, or Google+ using the buttons at the bottom of the page.


We are so happy to have found Phil from PAWS! In the past we would board our dog when we were in need of overnight care. We were not always happy with the results. We decided to try in home pet sitting but were concerned about a stranger having access to our home and pets. Upon meeting Phil, my reservations were immediately alleviated. He is very skilled and we call him the “dog whisperer”! Our pets love him. I know this because upon our return our pets act like we were only gone for the day! We have used his service 3 times and will continue to call on him for future trips! We highly recommend PAWS for pet sitting needs!
— Lee S. from Gates Mills (6/20/17, Google)
My husband died in April 2016 after a 2-plus-year battle with heart failure. At the end, I promised him that I would take care of his pup in addition to mine no matter what came my way. I work full time and needed a dog walker so the two of them weren’t alone 50 hours/week. Let’s just say the first one didn’t work out, i.e., I saw her being cruel to my husband’s pup, a little guy who had just become blind in one eye and was mourning the loss of his rescuer and best bud. I was concerned about trying again after that shocking experience. I wondered if they were better off home alone. Phil to the rescue! He isn’t just a dog walker; he’s their new buddy. A kind, very smart person and a consummate gentleman and professional. Consider yourself blessed if you and your furry friend(s) cross paths with him. He’s as good as it gets.
— Tess P. from Euclid (6/13/17, Google)
Phil was amazing, he took excellent care of our little furry baby! She was very well adjusted from a long trip we took and was very well taken care of. I would highly recommend Phil to anyone that loves there pet.
— Michael B. from Cleveland Heights (6/5/17, Thumbtack)
Phil has been wonderful! We decided to hire Phil after talking with him about his experience with animals. He was friendly and has been very responsible. I really appreciate him sending me daily text msgs with photos of his time with Luke, our dog.
— Dottie C. from Cleveland Heights (5/4/17, Thumbtack)
We were pleasantly surprised with PAWS and Phil’s fantastic service. He was recommended by our usual petsitter (wasn’t able to accommodate us at that time). Cliché as it sounds, but things happen for a reason- we met Phil and was blown away by the quality of care our Major, a 16 yr. old greyhound, received from him. His rates are reasonable too! The daily pictures of Major gave us peace of mind that he was well taken care of. Thank you, Phil! Looking forward to working with you on our next trip.
— Quiza R. from Shaker Heights (4/3/17, Yelp)
I’ve had lots of people take care of my cats and home over many years when I’ve gone out of town. Phil goes above and beyond. It’s the first time I’ve gotten updates each day that I was away. It was incredibly comforting and reassuring. All was well when I returned home!
— Lucia M. from Shaker Heights (2/9/17, Google)
I’ll have to confess that I was nervous. The idea of having someone in my house when I wasn’t home was a new concept for me. But, for the sake of the dogs, I gave it a chance. It was the best decision we could have made. Phil was a pro from the start, coming over to meet the dogs and give us a consultation free of charge. Over the past several months Phil has been a lifesaver. Our work hours are unpredictable and things can change last minute. Regardless of the circumstances, Phil has been there. Our dogs love him - even the nervous nellie - and I honestly don’t know what we’d do without him. If you need a dog sitter, look no further. Phil is the guy for you.
— Joe B. from Cleveland Heights (1/27/17, Google)
Phil did an excellent job. He fed, played with the at and cleaned out his litter box once a day. He took in the mail and was very thorough and meticulous.
— John S. from South Euclid (1/12/17, Thumbtack)
Phil is amazing and I can’t recommend him highly enough! He took excellent care of my three cats, including sending updates each day, and I trust him completely. His rates are reasonable, and he is also meticulous in making sure he understands every aspect of your pet’s needs. I travel a lot and am so grateful to have found him!
— Lisa N. from Cleveland Heights (1/5/17, Google)
My wife and I hired PAWS to watch our two labs Bonnie and Clyde over Thanksgiving while we were out of town visiting family. Phil came to our house for a meet and greet before we left and was extremely professional and friendly. He even got down on his knee and introduced himself to our dogs! They loved that! The care he provided was second to none and was well worth the price. I will definitely book again the next time I need pet sitting. Thank you Phil!
— Farid J. from Cleveland (11/29/17, Google)
Phil does an outstanding job caring for my little dog, Suzie Q! He is very loving with her and she can’t wait to see him each day! She loves her walks and companionship! Phil is very professional and I very highly recommend him to anyone looking for a pet sitter / walker!
— Barbara W. from Cleveland (11/17/16, Google)
I brought an 11 week old Boxer puppy home from Canada 3 weeks ago. The puppy needed food and exercise at noon. I teach all day and am unable to do this. The pup was also scheduled to have his ears cropped, a surgical process involving after care. Add to this 2 adult Boxer girls who also wanted attention and fun. I interviewed Phil, and he professionally presented his background in animal care. Next, he played with the dogs and puppy. Phil is responsible, leaves a daily note, or texts a picture to me daily. I recommend his care and attention to my “fur kids” to other pet owners who require animal assistance through the day.
— Jennifer K. from Novelty (11/16/16, Google)
Phil is truly an animal lover! My dog, Jed is chronically anxious, especially around men, but he warmed to Phil in no time, even rolling over for belly rubs! Phil is professional, warm, and reliable. His pricing is very reasonable, and a good value for the quality of service he provides!
— Christina M. from Cleveland (10/26/16, Google)
I highly recommend P.A.W.S.!! My precious pup Layla is my family and I am VERY particular on who I leave her with. Phil is so good with her that she runs right to him when he arrives! He is gentle, caring, and professional. His expert eye caught a health issue that I didn’t see and as a result, I was able to get her to the vet before it became a bigger problem - saving Layla from any pain! For Phil working with animals is not just a job, it’s his passion. He will be just as devoted to your pets as you are - you won’t be disappointed!
— Susan G. from Cleveland (10/17/16, Google)
Philip is amazing! I will not trust anyone else to look after my home or animals when I am away. Super prompt, super nice and just...amazing! He’s a true professional and he knows pet cpr and first aid so I know my four legged kids are in great hands. His prices are very reasonable considering how much time and attention they get when I’m away.
— George B. from Westlake (9/26/16, Yelp)
Phil is fantastic! He has several animals of his own, and he brings the care and attention that he provides his own animals to the animals in his charge. I know that when Phil watches or walks my dogs that when I get home I will find two happy pups.
— Matt L. from Cleveland (9/26/16, Yelp)
Worth every penny! I hired PAWS to walk my dogs during the day - I work long hours some days and the pups not only need a bathroom break but some stimulation and exercise. Phil is great with the girls - firm but loving and when I come home at night, they are much less rambunctious. He even asked me about any training they are familiar with and works to reinforce positive behavior. My most recent dog was a pain-in-the-leash but in just two weeks with Phil, it has become much better. I’ll definitely keep using PAWS.
— Nora G. from Cleveland (9/18/16, Thumbtack)
Phil is the best. He has watched our dog on multiple occasions and always done an amazing job. Our dog can be a little particular about who he likes but he loves Phil and that is saying something. He is a true animal lover and it really shows in his passion and dedication. Now that he has moved away from NJ, I know I’ll be hard pressed to find someone to replace him and his service. You won’t be disappointed, I promise!
— Michael B. from Clementon, NJ (10/2/16, Yelp)